1. Introduction
Welcome to “Annekaa Heights” owned and maintained by M/s Dhanya Hospitality Pvt. Ltd. (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website for room bookings, Hall Booking, Auditorium Booking & others services.
We respect your privacy and are committed to protecting it through our compliance with this policy, which describes:
The types of information we may collect from you when you access or use our website(s) and application(s), (collectively, our "Platform").
Our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect
We collect and use personal data about you to provide our services. Such personal data includes:
Identity and Profile Data: Your first and last name, username, gender, title, photographs, and feedback.
Contact Data: Your email addresses, phone numbers, and residential address.
Usage Data: Information about how you use our website, including your IP address, browser type, and access times.
KYC Data: Identification documents issued by government authorities, including Aadhaar, voter ID, and passport details.
Transaction Data: Details of confirmation transactions that may occur through the Platform or in connection with the services you request, excluding any card details.
3. How We Use Your Personal Data
We will only use your personal data in accordance with applicable law. Common uses include:
Processing and managing your room bookings and donations.
Communicating with you regarding your requests and services.
Improving our website and services.
Sending promotional materials, if you have opted in to receive them.
4. How We Share Your Personal Data
We may share your data when required by law, court order, government agency, or authority. Such disclosures will be made in good faith and in the belief that it is necessary to enforce this policy or comply with applicable laws and regulations.
5. Data Security
We take reasonable measures to protect your personal identifiable information from unauthorized access, disclosure, alteration, and destruction.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked websites.
7. Amendment to this Privacy Policy
Our Privacy Policy is subject to change at any time without notice. We reserve the right to update, modify, and amend any terms of this policy to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology.
8. Intellectual Property Rights
The Platform retains all rights (including copyrights, trademarks, and patents) related to all information provided on or via the Platform, including all texts, graphics, and logos.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@annekaaheights.com
